Business Needs Scorecard

The 6 Categories of Business Scorecard:

1) Finance
Values and behaviours that have an impact on the bottom line such as a cost reduction, profit, financial stability, etc.

2) Fitness
Values and behaviours that have an impact on performance such as productivity, efficiency, accountability, quality, etc

3) Client Relations
Values and behaviours that have an impact on client relationships such as customer satisfaction, customer collaboration, client focus, etc.

4) Evolution
Values and behaviours that have an impact on the development of new products or services such as innovation, creativity, risk-taking, etc.

5) Culture
Values and behavours that have an impact on the culture of the organisation such as HONESTY, OPEN COMMUNICATION, TRUST, COMMITMENT, etc

6) Social Contribution
Values and behavours that have an impact on the relationship of the organisation to the local community or society at large such as environmental awareness, community involvement, human rights, etc.

Article by: Richard Barret