Leading Organisational Change -1

Types of change

• Evolutionary adaptation




• Development change




• Transitional change




• Drastic change




• Transformational change

Change drivers

• Environmental factors




• Marketplace factors




• Technology




• Customer needs




• Business diversification




• Expansion




• Need for increase profitability




• Acquisition of new capability




• Retention or acquisition of intelectual capital

Strategic pressure points (SPP)

• Business Strategy




• Organisation Structure




• Organisational Capabilities




• Culture




• Coordinating System

Note: A SPP is a change that impacts in a significant way at least 2 of the above characteristics.

Change Equation is A+B+C > Z(R)

A = Individual/organisation/group level of dissatisfaction with the status quo

B = A clear and shared picture of better future

C = Acceptable and doable 'First Action Steps'

Z = The cost (Financial, Time, Stress) of making change

R = Resistance level