Shaping the Hearts not Modifying behavior

I've just completed a follow up workshop today, with the objectives of driving high performance driven culture in the organisation. It's an organised and focused session where each and every team members sat in a team, exactly the same team they have in the respective business unit.

One of the key updates was for the team members to recall on what was their promisses to be delivered upon completion of the prime workshop. The first workshop was 5 months back which for me it's the a cool right time for the team to sit and discuss back on the outcomes.

What triggers me during the follow up session was, each and every team are so excited to present their results by putting a nice and flowery powerpoint slides. Again, that's a really a hard work to do it. It was already mentioned before the session for each team member to present the outcomes. I chose not to use powerpoint slides like others, for my team. Instead, I insisted to just showing back on what we promised to deliver and to explain and declare what we have done and the one that still yet in place!

My point is this: When we talk about high performance culture, it strongly link with the values, organisational shared values, values that a team members shall internalise and practice it. To get to this level, be it values internalisation or values practices an individuals and team must reach the followings:

a. To really understand and aware of organisational shared values
b. To agree, wholeheartedly on the values
c. To openly and honestly practice and show on the values

My other points based on the above needs, values internalisation is something that people need to respond through his/her behaviour, not reacting owing to instruction or punishment by an organisation if fails to adhere to the values.

The above expectations will only genuinely shown when people realised its importance and accepted by their hearts and mind, not by forcing or repriminding. Of course, the values are expected to be shown from people's behavioral change. But do not forget that a real behavioral changes will only happen based on individuals will....change...from their heart.

So to speak, to drive people to internalise the new shared values toward high performance culture is by shaping their heart...not modifying their behavior! by doing this, you will get a long term commitment on a high performance driven culture. Plus, avoiding a symbolic change in the organisation...and i a few months after, it lose its grip or the burning fire wont last..