Leading and Managing Complex Change

Vision + Consensus + Skills + Incentives + Resources + Action Plan = Change
    ?    + Consensus + Skills + Incentives + Resources + Action Plan = Confusion
Vision +    ?              Skills + Incentives + Resources + Action Plan = Sabotage
Vision + Consensus +    ?    + Incentives + Resources + Action Plan = Anxiety
Vision + Consensus + Skills +    ?            + Resources + Action Plan = Resistance
Vision + Consensus + Skills + Incentives +    ?             + Action Plan = Frustration
Vision + Consensus + Skills + Incentives + Resources +        ?           = Treadmill

Adapted from Knoster, T. (1991) Presentation in TASH Conference. Washington, D.C.
Adapted by Knoster from Enterprise Group, Ltd.